If your Xbox is up to date, try the following troubleshooting tips: Available updates will be listed under Console info.Select the Home button in the center of your controller.Follow the steps below to check for updates. The best way to avoid game crashes or freezing is to make sure the software on your Xbox is up to date. However, if game crashes persist, there are measures you can take to reduce the chance of game crashes. When a game crashes on Xbox, you will normally get sent to the Xbox dashboard, where you can simply restart the game and attempt to play again. Most game crashes on Xbox occur while in the Public Multiplayer Lobby before a match begins or immediately after a match ends. Please contact PlayStation Support for assistance. If your PlayStation 4 is up to date and in good working order, there might be an issue with your PlayStation console. This includes, but is not limited to, memory cards, controllers, chips, and cables. Please note: Activision cannot guarantee functionality on PlayStation consoles using 3rd party hardware.Delete old files and game data from your PlayStation.Ensure your PlayStation 4 console is in a cool, well-ventilated place.If your PlayStation is up to date, try the following troubleshooting tips: ![]() Is everything else in good working order?
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